PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
Sutarwedding.com (the “Site”) and the Licensed Mobile App for Accessing the Site (including all associated media and online or electronic documentation) (“the App”), are owned and operated by Manusmare & Sons Matrimonial LLP (“Company”). The Site and App are hereinafter collectively referred to as “Portal”.
The Company makes available its services and products to you, through the Portal on the condition that you abide by these Terms and Conditions, as updated from time to time. If you do not accept the Terms and Conditions or you do not meet or comply with their provisions, you should not use or access the Portal and/or avail of the Company’s services or products via the Portal.
The Portal is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000. Visitors to the Portal are granted a nonexclusive, limited license to use and access the content and services offered in accordance with these Terms and Conditions (the "License").
A Visitor to the Portal, whether or not he/she has made any payment for availing access and/or services on the Portal, including the general browsers of the Portal, whether registered or not, are hereinafter referred to as “User/Users”.
BY THE POSITIVE ACTS OF A USER ACCESSING THE PORTAL, THE USER AGREES TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW (“Terms”). IF A USER DOES NOT AGREE WITH ANY OF THESE TERMS AND CONDITIONS, HE/SHE SHOULD NOT ACCESS OR USE THE PORTAL.
- The Portal is owned and operated by SutarWedding Internet Services, a division of Manusmare & Sons Matrimonial LLP. (hereinafter referred to as ”Company”), which term shall, for the Intentions hereof, be deemed to include its subsidiaries, affiliates, partners, shareholders, directors, executives, officers, employees, agents, attorneys, accountants and any person vested with any responsibility for any task relating to the affairs of the company), with its registered office currently located at 55, Shantivan Lay-out, Warora. Dist: Chandrapur, M.H. - 442907.
- The Portal is intended only to serve as a preliminary medium of contact and information for Users who have a bona fide intention to enter into a matrimonial alliance (“Intention”). The Portal does not purport to be a marriage or business bureau or a dating /contact website.
- Company presumes that every User who logs on to the Portal has a bona fide intention to get married / enter into a matrimonial alliance and not otherwise. Company under no circumstances shall be responsible for any loss or damage resulting from anyone's use of the Portal or the services offered on the Portal and / or any content posted on the Portal or transmitted to Users. The exchange of matrimonial profile(s) through or by the Portal should not in any way be construed as a matrimonial offer and/or recommendation from or by the Company. Company shall not be responsible for any loss or damage to any individual arising in/out of, or subsequent to, matrimonial relations established pursuant to use of the service provided by Company.
- In order to use the Portal, you may sign in using your Facebook/Google login. If you do so, you authorize us to access and use certain Facebook/Google account information that you choose to display publicly. For more information regarding the information we collect from Users and how we use it,
Company collects information / data including, without limitation, e-mail id, address, first name, last name, telephone/mobile number, date of birth, age, gender, ethnic/cultural background, appearance, religion, occupation, preferences, life style information, general geographical location (“User Data”) from Users in order to enable them to create their profiles on the Portal. Apart from this, certain other health related information, including physical and mental disabilities are also collected. The User Data so collected is entered in a program especially devised for matching profiles and to provide matches for Users based on their pre-selected partner preferences criteria. User Data is displayed only after taking prior consent of Users. Company does not collect financial information of Users such as credit card/debit card numbers/bank accounts numbers etc. Company shall not be able to provide access to the Portal and/or create profiles of Users if the requisite User Data is not provided by the Users. User hereby consents to usage of his/her User Data to be displayed to other Users on the Portal.
Users hereby give us permission to use the information about their activities and actions that they have taken on the Portal in connection with ads, offers and other sponsored content that the Company displays on the Portal, without charging any fees to the Users. The Company uses data and information about Users to make relevant suggestions and recommendation to its Users.
- The User Data is uploaded by the Users themselves or through any of the SutarWedding offline centers displayed on the Portal. Company may, at its sole discretion, include all or any portion of the listing intimated by a User for display on the Portal in any other media including the matrimonial sections of other Portals including but not limited to print media, community associations, websites, television and media services, mobile wap sites etc. at no extra costs to the Users and Company shall not be held liable for usage/publicity of such information / data.
- Users undertake not to duplicate, download publish, modify and distribute material on the Portal unless specifically authorized by the Company in writing. Users undertake not to establish any deep link or other connection to any specific page of the Portal without obtaining prior written consent of the Company.
- Users undertake to use the Portal for their personal Intentions. Using content from the Portal for creating derivative works with a commercial motive without prior written consent from the Company is strictly prohibited.
- The Company takes measures including technological means on the Portal to exclude robots, scripts, programs etc. from crawling or scraping content on the Portal. Users undertake not to circumvent these methods.
- Any advice, counseling, recommendations or information provided on the Portal including information of Users may not be necessarily correct, true or reliable, and that any reliance placed thereon and any action taken on the basis thereof shall be entirely / solely at the risk of the concerned User. Users hereby agree that access to the content available on the Portal is provided by Company to Users on an ‘AS-IS’ and ‘AS-AVAILABLE’ basis. Users wishing to use the information so provided are advised to conduct their own due diligence, in respect of the content on the Portal, at their own initiative, cost and effort. Company does not advise / recommend a User to establish any contact / interaction with other Users or any based on the data / information as furnished in such User’s profile / photograph etc. and the User opting to build contact or interact shall do it solely at his / her own risk. Company cannot be held responsible or liable, in any manner whatsoever, in respect of any reliance placed on any information displayed / placed on the Portal, since the same purports merely to act as indicators of the general scenario in the related behalf.
- Company does not authenticate, vet, screen, endorse or investigate any information or assertion comprised in the matrimonial listings, or any other content on the Portal, nor does it in any manner whatsoever certify or attest the same to be correct or true. It does not endorse matches and profiles in any manner, but an implied presumption is cast on the Users that the information(s) furnished are exclusively / solely to carve out / frame a suitable profile for the Intention of matrimonial alliance based on the partner preferences criteria set by the Users. All due diligence, effort and initiatives must be exercised by those wishing to use any information found on the Portal, and should take adequate precautions with the full and complete knowledge that all information contained in the matrimonial listings have been placed there directly by Users of the Portal without any prior intimation, consent or verification of or by Company.
Users of the Portal are prohibited from uploading, posting, transmitting, updating or sharing any information that:
- belongs to another person and to which the user does not have any right to;
- is grossly harmful, harassing, profane, slanderous, obscene, pornographic, pervert, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way;
- violate any patent, trademark, copyright or other proprietary rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Portal; threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Company may, without notice in its sole discretion, and at any time, terminate or restrict a User’s usage or access to the Portal (or any part thereof) and/or take down any content uploaded by a User for any reason, including, without limitation, that Company based on its judgment and perception believes the a User has violated or acted inconsistently with the letter or spirit of these Terms.
- Company is an online service provider for Users to create their own/unique profiles anticipates certain personal (optional) information(s) and User Data are to be displayed on the Portal, which information is used by Users for the Intention. Company does not share User Data with other Users or third parties with the prior consent of the User. Although Company shall take all reasonable precautions, Company shall not be responsible in case such User Data so displayed on the Portal being unauthorizedly copied / printed / published / forged / superimposed / manipulated etc. or misused by any User. Users shall indemnify Company from all kind of losses / damages which Company may suffer from any activities carried out by them through improper use of the Portal/service provided by Company.
- By listing a matrimonial profile, or a business or personal listing or a link, or any content or listing, on the Portal, the concerned User making or posting such listing, and the person or persons responsible for such posting or listing, shall be deemed to have agreed to hold Company harmless and protected against any suit or complaint, civil, pecuniary or criminal, and against any claims or damages (including, without limitation, interests, fines and penalties) which may be brought against or levied on Company on account of any matter arising out of, or relating to, such posting / listing or response received from such posting/listing.
- Whilst using the Portal an obligation is cast upon Users to only provide true and correct information and in the case of creating a profile Users undertake at all times to keep the information up to date. Company does not represent or endorse the accuracy or reliability of any member / visitor profile, advice, opinion, statement or other information displayed / uploaded through the service by Company. Company or any of its owners, staff or agents are not responsible under any circumstances for any action/display whether direct or indirect, which occurs as a result of online display of information in the nature of illicit material / material that may be offensive to visitors / members or is patently offensive to the on-line community or any material which may promote racism, partiality, hatred or physical/mental harm of any kind to any group or individual or transmit any chain letters or junk mail or unsolicited mass mailing or spamming or obscene material to other users / members. Company does not monitor the conduct of Users and therefore Company does not take the responsibility of any conduct by Users who may avail / obtain / use / exploit the online service provided by Company in order to harass, abuse or harm another Users or use the said online service to promote / advertise / solicit anything without their prior consent or an act in any manner which may threaten the safety of other Users.
- Company reserves the right to remove / delete any content / message / photo(s) / profile or cancel the registration / membership of a User either upon a complaint received from another User or upon discovery of the same on its own or based on its sole judgment and perception and it shall without notice stop providing the service entitled to a User and forfeit all other incidental service(s) with immediate effect along with the fee/tenure of registration as well as take appropriate legal action against such User. By listing a profile on the Portal, it is deemed that the said User has an intention to get married and in case it appears to Company that at the time of listing the profile or subsequently such User had no intention to enter into a matrimonial alliance or has changed his/her intention, then Company shall reserve the right to remove / delete such profile from the Portal and initiate prosecution under the law or take such steps as may be advised from time to time. By using the Portal, it is deemed that the User agrees not to post any content or views that may be considered threatening, abusive, vulgar, obscene or otherwise objectionable or act illegally or otherwise harass another user; put wrong or misleading information in any of the details of his/her own profile; impersonate another or use the site for any commercial Intentions; or interfere with or disrupt the operation of this site, or disobey any reasonable requirements, procedures or policies imposed by Company from time to time.
- Nothing comprised in the contents of the Portal is intended or meant to induce or persuade or convince or invite any person whatsoever to perform any action or do any such thing, or not to perform or do, where such performance or doing, or non-performance or not doing, constitute any contravention of any law or regulation in force for the time being to which such person or action may be governed.
- Company shall not be held responsible for any interactions/ passing of information(s) etc. between any User via e-mail, chat and/or any other medium with another User and Company has no obligation, to monitor any such disputes arising between the Users and Company shall not be party to such dispute/litigation etc.
- Company reserves the absolute right to modify or amend or delete any content of any matrimonial listing placed on the Portal in order to ensure compliance with the rules of such placement (which may include, without limitation, the efforts and initiatives by Company to maximize response to matrimonial listings), appearing and the prevailing laws in force for the time being, especially those relating to prohibition of any indecent, unlawful or obscene content. Company reserves the absolute right to delete any profile if it finds that the same person has created multiple profiles on the Portal. Even if different profiles have been created with the same contact details, Company will reserve the absolute right to delete all such profiles. If any member refuses to give consent to a physical address verification that Company has requested then Company will have the absolute right to either put a "Not Verified" stamp on the profile or to delete the profile.
- Websites to which links are given on the Portal and the contents thereof are the sole responsibility of the promoters of such websites and Company does not, in any manner whatsoever, recommend, authenticate, endorse, verify or certify these websites or any contents or links there. Company does not take any responsibility for the privacy practice adopted by such other websites and therefore Company recommends Users to read the privacy statement of each and every website that they visits. Company also does not take any responsibility or endorse the authenticity of the other online services displayed on the Portal. User of the Portal shall at its sole risk and responsibility click and surf on to such other website(s) / links which is/are being displayed on the Portal. Users shall always bear in mind that at a single stroke/click of the mouse on such links/website, it gets connected through the Transmission Control Protocol (TCP) / Internet Protocol (IP) network of the said Users and not through the IP of the Portal. Company also does not suggest/encourage Users to furnish personal information and specially the Profile ID / User Name of the User on the Portal to such or any other website(s).
- Users who visit the Portal are classified by Company as Users with incomplete or complete profiles. Both these types could further be free members or paid members. Company reserves the absolute right to modify, amend, change, curtail or expand any privileges, rights, benefits, liabilities or responsibilities of all types of paid Users or free Users as it deems fit and these will be instantly applicable to all past, present and future Users. Company allows free Users certain benefits /privileges like initiating free contact via "Express Interest" functionality, like viewing contact details of paid Users under certain conditions etc. The quantum of these benefits and even the benefits in totality will be at the sole discretion of Company. Company will determine at its own discretion how many benefits it offers to every free User. Company will simultaneously offer different levels of benefits to different free Users Benefit restriction to free Users will be done via multiple means including restricting access, spam filters, quotas etc.
- Payments for the services offered on the Portal shall be on a 100% advance basis. The payment for service once subscribed to by the User is not refundable and any amount paid shall stand appropriated. Company gives no guarantees of server uptime or applications working properly. Please read refund policy for more detailed info.
- The User is solely and exclusively responsible for maintaining confidentiality of the User password and User identification and all activities and transmission performed by the User through his/her user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and Company assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / offline. Company uses reasonable care as is necessary to ensure that all or any data / information don’t fall in the wrong hands.
- The Company uses third party payment gateways on the Portal and failures in these gateways would be communicated to the users as it is. Extra currency/conversion charges/deductions/error issues from payment gateway shall not be the responsibility of the Company.
- Company has complete rights in the Portal and the services provided thereunder. The Portal contains to the extent protected by applicable laws, copyrighted material, trademarks, and other proprietary information of its owners and its licensors. Except for that information which is in the public domain or for any other information/display for which permission have not been obtained from Company, Company reserves the right to proceed/initiate appropriate steps under the prevailing law against contravention of the said proprietary rights for illegal copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information.
- Company reserves the right to verify the authenticity of Content posted on the site. Company if circumstances warrant may call for / ask any of its Users to provide documentary or other form of evidence supporting the information / User Data posted on the Portal and the User, without any protest shall produce such documentary / other evidence in support of such information and if the User fails to produce such information within a reasonable or stipulated time frame, Company may, in its sole discretion, terminate the profile/access to the Portal and forfeit the advance without a refund and take appropriate steps under the provisions of law.
- Company also reserves the right to investigate and take appropriate legal action without limitation at its sole discretion against any User who violates / misuses the online services and terminating the profile/access to the Portal of such violators without prior intimation who utilize the Portal in any manner which brings into disrepute or impairs the interests and functioning of Portal or the Company.
- Company does not take the responsibility of any information posted by its Users on the Portal, any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights and in case Company receives/discovers any such contravention, the said User may be called for / asked to furnish / provide evidence / relevant information in support of such display like an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest or a description of the copyrighted work that may have been infringed or information or a written statement that the User under bona-fide faith belief that the disputed information does not lead to any authorized use or contravention of copyright etc, under the law or a statement that the User is liable to penalty of perjury in case any of the information/statement furnished is proved otherwise or a declaration that the information displayed/posted is accurate and the User is itself the copyright owner or authorized to act on the copyright owner's behalf.
- Company has no obligation to monitor the activities of its Users. However, Company has the right to monitor the Portal electronically from time to time and to disclose any information as necessary to satisfy any law, regulation or other governmental request, to operate the Portal properly, or to protect itself or its Users. Company also reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or violation of provision of law.
- Company guidelines prohibit members to give their name and/or contact details in any form - Email, Phone nos., Messenger Ids, Postal address etc in any fields other than the specific ones where the same information is asked. If any member who puts the above information in any field other than the one meant for that Intention then the Company screening team will remove the same.
- Users of the Portal are consenting for receiving
- Membership Emails
- Important Notifications from the Portal
- Promotional Mails
- If a member does not wish to receive communication from the Company then he needs to go to the "Settings" section in his profile and choose/disable for the modes (Emails / SMS / Calls / Messages) and types of communication which User either wants to or does not want to receive.
- Creation of duplicate profile on SutarWedding is prohibited. In case the user has forgotten his password he can use the password retrieval option. Forgetting password, User ID, reaching contact limits or any other reason for creating a 2nd profile on SutarWedding is not allowed. Sutar Wedding reserves the right to delete/block this profile or restrict access of this profile to use the Portal. Sutar Wedding at its own discretion can decide to delete/block/restrict access of 2nd profile or the original profile or both profiles in all cases where duplicate profiles have been found.
- Membership Plan Renewal: People who have subscribed to Free, Silver, Gold or Diamond package have an option to renew their services. If the renewal happens before the expiry date, then any unused "Contact Views" available with the original pack are carried forward. Contact Views are the facility wherein members can see contact details of other members who have not filtered/rejected/ignored them. If a member renews his membership after the expiry of current membership, then it is treated as a fresh membership and unused "Contact Views" of the previous membership are not carried forward. Purchase before or after renewal date is the only criteria which determines if unused "Contact Views" are carried forward or not.
- Any profile deleted by the profile user cannot be retrieved under any circumstances.
- Coupons generated for referrals on SutarWedding have an expiry date of limited period from the date of generation. Coupons will only be awarded to the referrer and the referee if the referee registers from the link sent by SutarWedding (on Email or through share options).
- We do housekeeping of profiles which are not logged in for a period of 12 months. We remove all the data associated with the profile during housekeeping.
- The pricing and the contact views allotted will be on prorata basis as computed by SutarWedding. The plan upgrades will be valid till the expiry of the original plan bought.
Restriction / Prohibitions
The following actions will constitute a misuse of the Portal and are strictly prohibited:
(2)Users are expressly prohibited from using or exploiting the Portal and/or any content or data provided therein for:
(a) any commercial Intentions such as creating alternate databases, extending access to the Portal to third parties without prior written consent of the Company; and/or
(b) Undertaking any business activity which is in competition with the business of the Company; and/or
(c) For seeking fees in any name whatsoever; and/or
(d) Approaching candidates/jobseekers for any Intentions other than for specific existing vacancies; and/or
(e) Sharing access with persons who are not contracted with the Company.
(f) Reselling the products/services offered by the Company.
(3) Using or attempting to use any automated program, software or system or any similar or equivalent process (including spiders, robots, crawlers etc.) to access, navigate, search, copy, monitor, download, scrape, crawl or otherwise extract in any manner, any data or content including but not limited to adding or downloading profiles, contact details, or send or redirect messages from the Portal;
Gaining or attempting to gain unauthorized access (inter alia by hacking, password “mining” or any other means) to:
(a) Any portion or feature of the Portal or any of the services or products offered on or through the Portal which are not intended for you;
(b) Any server, website, program or computer systems of the Company or any other third parties and/or Users;
(4) Modifying the services provided through the Portal or their appearance using any technology or overlay any additional offering on top of such services or simulate the Portal’s services or its functions in any manner whatsoever without explicit consent obtained in writing by approaching us at [email protected]
(5) Accessing the Portal through interfaces other than those expressly provided by Company;
(6) Attempting to breach or breaching any security or authentication measures set up by the Company in relation to the Portal and/or attempting to probe, scan or test the vulnerability of the Company’s system or network;
(7) Scraping, downloading (including bulk- downloading), replicating or otherwise extracting any information or data from the Portal (by any process, whether automatic or manual) to offer any products or services which are similar to or may in any manner compete with the products or services of the Company;
(8) Reverse engineering, decompiling, disassembling, deciphering or otherwise attempting to do any of the aforesaid or deriving the source code for the Site or App or any related technology or any part thereof;
(9) Impersonating any other person or entity, or making any misrepresentation as to your employment by or affiliation with any person or entity;
(10) Forging headers or in any manner manipulating identifiers in order to disguise the origin of any user information;
(11) Stalking, threatening, or in any manner harassing any other User;
(12) Spamming the Portal/Company or any other Users including by uploading, posting, emailing, SMS, transmitting or otherwise making available either directly or indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail.
(13) Using the Portal or the contact details of Users for transmitting marketing and promotional mailers/ Offensive messages/ messages or communications using any media that are unrelated to recruitment or sending unsolicited commercial communications with misleading subject lines in order to intentionally obfuscate the original message.
(14) Hosting, modifying, uploading, posting, transmitting, publishing, or distributing any material or information that:
- Violates any applicable local, provincial, state, national or international law, statute, ordinance, rule or regulation for the time being in force;
- Belongs to another person and to which you have no right;
- Violate, breaches or otherwise contravenes the rights of the Company or any third party, including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary rights;
- Contains computer viruses, or other computer code, files or programs designed to disrupt, destroy or interfere with or limit the functioning of the Portal, or any other computer system or resource;
- Is grossly harmful, harassing, invasive of another's privacy, hateful, disparaging, relating to or encouraging money laundering or gambling in any manner, any content which is or may potentially be perceived as being harmful, threatening, abusive, harassing, slanderous, libelous, profane, vulgar, pornographic, obscene, or racially, ethnically, or otherwise unlawful in any manner whatsoever;
- Which constitutes or encourages conduct that would constitute a criminal offence, give rise to other liability, or otherwise violate applicable law;
- That deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- That harms minors in any way;
- That threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation.